7111 Cuci Privacy Policy – Malaysian User Data Protection

01 Introduction & Scope of This Privacy Policy

This Privacy Policy ("Policy") describes 7111 cuci's privacy practices regarding the collection and handling of personal data from users of our platform. It applies to all users who access or use the 7111 cuci website, mobile application, and all related services we provide.

7111 cuci is an online entertainment platform offering a wide range of games — including lottery, slots, live casino, roulette, Malaysia Super League and EPL Sports Betting, as well as e-sports — to Malaysian users. In operating all these services, we are required to collect and process certain personal data, and we want you to have a clear understanding of what we collect and why.

This policy has been drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and applicable international standards. By using the 7111 cuci platform, you agree to the collection and use of information as described in this Privacy Policy.

02 Types of Personal Data We Collect

7111 cuci only collects data that is genuinely necessary to provide and improve our services. Below are the categories of data we collect:

Sensitive Data: 7111 cuci does not collect sensitive data such as health information, political views, or religious beliefs, unless specifically required for responsible gambling purposes (for example, self-exclusion reports related to problem gambling).

Children's Data: The 7111 cuci platform is intended for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Refer to Section 9 for more details.

03 How We Use Your Data

The personal data we collect is used solely for the following purposes:

• Account Management: Creating and managing your 7111 cuci account, including the login process, identity verification (KYC), and ongoing account maintenance.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as managing withdrawals to your bank account or digital wallet.
• Service Delivery: Allows you to participate in all games and entertainment activities on the 7111 cuci platform, including lottery, slots, roulette, live casino, and Sports Betting.
• Security & Fraud Prevention: Detecting and preventing fraud, money laundering, account abuse, and other security threats against our platform and users.
• Customer Support: Responding to your enquiries, resolving complaints, and providing technical support whenever you need it.
• Legal Compliance: Fulfilling the legal and regulatory obligations applicable to 7111 cuci, including AML (Anti-Money Laundering) and PDPA requirements.
• Platform Improvements: Analysing usage patterns in aggregate (without identifying individuals) to improve the user experience, develop new features, and optimise platform performance.
• Service Communications: Sending important notifications relating to your account, transactions, security, and 7111 cuci service updates.
• Marketing (with consent): Sending you promotional information, bonus offers, and the latest updates from 7111 cuci — only where you have given explicit consent. You may opt out of marketing communications at any time.

04 Third-Party Data Sharing

7111 cuci does not sell, rent, or trade your personal data. However, we may share your data in the following limited circumstances:

• Payment Processors: We share the necessary transaction details with our payment providers — including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks) — solely for the purpose of processing your deposits and withdrawals.
• Technology Service Providers: Cloud infrastructure providers, hosting services, and analytics tools that help us operate the 7111 cuci platform. All such third parties are bound by strict confidentiality agreements.
• Regulatory Authority: When required by Malaysian law, court order, or direction from a competent authority to disclose information for investigation or regulatory compliance purposes.
• Fraud Prevention: Shared with accredited identity verification agencies or platforms to authenticate user information and prevent fraudulent activity.
• Business Transfers: In the event of a merger, acquisition, or sale of 7111 cuci assets, user data may be transferred to the successor entity with prior notice given to users.

05 Data Security & Protection Measures

7111 cuci invests seriously in security infrastructure to protect your personal data. Key security measures we have implemented include:

• 256-bit SSL Encryption: All communication between your device and 7111 cuci servers is encrypted using industry-standard TLS/SSL protocols. Data in transit cannot be intercepted by any third party.
• Data Encryption at Rest: Sensitive data stored in our databases — including financial information and identity verification documents — is encrypted at rest using AES-256.
• Strict Access Controls: Only 7111 cuci staff who genuinely require access to specific data in order to perform their duties are permitted to do so. All access is logged and audited.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect any unusual activity or intrusion attempts on our platform.
• Regular Security Audits: The 7111 cuci platform undergoes regular penetration testing and security audits conducted by independent third parties to identify and address vulnerabilities.
• Two-Factor Authentication (2FA): We offer 2FA as an additional security layer for user accounts — something we strongly encourage all users to enable.

While we take every reasonable measure to protect your data, no system is 100% secure. In the event of a data breach that affects your rights and freedoms, 7111 cuci will notify you and the relevant authorities within the timeframe required by law.

06 Cookies & Tracking Technologies

The 7111 cuci platform uses cookies and similar tracking technologies to enhance the user experience and understand how the platform is used. Below are the types of cookies we use:

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the 7111 cuci platform.

07 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding personal data held by 7111 cuci:

To exercise any of the above rights, please contact us at privacy@7111cuci.com. We will process your request within 30 business days. Note: certain requests may be subject to restrictions based on legal requirements or platform security interests.

08 Data Retention & Deletion

7111 cuci retains your personal data for as long as your account remains active or as long as necessary to provide services to you. When an account is closed or you request data deletion, we will delete or anonymise that data unless continued retention is required for:

• Legal Compliance: Malaysian law requires financial companies and entertainment platforms to retain transaction records for a minimum of 7 years for audit and anti-money laundering investigation purposes.
• Dispute Resolution: Data related to unresolved disputes or complaints will be retained until the matter is fully settled.
• Fraud Prevention: Account records terminated due to fraud or terms violations may be retained longer to prevent re-registration by the same individual.

Once the retention period has ended, your data will be securely deleted using methods that ensure it cannot be recovered.

09 Children's Privacy Protection

The 7111 cuci platform is for users aged 18 and above only. We do not knowingly collect, store, or process personal data from individuals under the age of 18.

If you are a parent or guardian and believe your minor child has registered an account on 7111 cuci or provided us with their personal data without your consent, please contact us immediately at privacy@7111cuci.com. We will take immediate steps to investigate and delete such data and close the account in question.

10 Amendments to This Privacy Policy

7111 cuci reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When material changes are made:

• The "Updated" date at the top of this page will be revised accordingly
• You will be notified via email or in-platform notification of any significant changes
• For especially significant changes, we may request your consent again before they take effect.
• Continued use of the 7111 cuci platform after changes take effect will be considered acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

11 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 7111 cuci, we are always here to help.

If you are not satisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia under the Ministry of Communications.